My account

Your account with Ombre & Feu.

Track orders, save addresses, order faster. No password – a code by email is enough.

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Secure login by email code · No passwords · GDPR compliant

How signing in works
  1. 01Enter your email address. No password, nothing to remember.
  2. 02Receive a code. We send you a six-digit code.
  3. 03You are in. Orders, addresses and profile at a glance.
Sign in
Orders Status, tracking and invoices for your orders. Open Addresses Save delivery addresses and order faster next time. Open Profile Manage your name, email address and newsletter settings. Open Help & contact Questions about an order, delivery or a return? We answer quickly. Contact
Your benefits

One account. Everything in view.

We keep it simple: no passwords, no forms. An account that saves you time – and lets you know first when something new comes from the house of Ombre & Feu.

Create account
  • All your orders in one placeStatus, tracking and invoice – available at any time.
  • Order fasterSaved addresses and Shop Pay: through the checkout in seconds.
  • Informed firstBe the first to hear about new fragrances, limited editions and offers.
  • Secure & data-minimalLogin by email code, no passwords, servers in the EU. Deletion possible at any time.
Frequently asked questions

Good to know.

I do not have a password – how do I sign in?

You do not need one. Enter your email address and we will send you a six-digit code to enter once. That is safer than a password, and faster.

I ordered as a guest – will I still see the order?

Yes. Simply sign in with the email address you used when ordering. Every order placed with that address appears in your account automatically.

Where do I find my tracking?

As soon as your parcel is on its way, you receive an email with the tracking link. You will find the same link under “Orders” in your account.

How do I return an order?

You may exercise your right of withdrawal within 14 days of receipt. Send us a short message at bestellungen@ombrefeu.de with your order number and we will send you everything you need.

Can I delete my account?

At any time. Send us a short message at info@ombrefeu.de and we will delete your account along with all stored data in accordance with the GDPR.